You need to complain for a myki refund

Monday, May 11th, 2015 at 10:00 pm

In the six months that I have been catching the train to the city I have not had any myki issues. That was until last Tuesday when all the gates at the Elizabeth Street entrance to Flinders Street were open with the validators disabled. This meant that I couldn’t touch off to get the free early bird fare.

Later in the week I submitted a complaint and today I received a response saying that due to equipment malfunction I would get a reimbursement to my account. This is good for me, but what about all the other people using that exit on Tuesday? Do they all need to submit a complaint?

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