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Designer Steven Heller traces the evolution of the tiny symbols for each Olympic sport since their appearance in 1936.

Good complexity leads to greater convenience, choice and options. Bad complexity leads to frustration, wasted time and wasted money.

From time to time, everyone is forced to experience the ritual of the apartment tour. As your friend or relative leads you through their home for the first time, politeness dictates that you pretend to be impressed by the things you’re being shown, however unexciting they are, whether it’s a bathroom sink or an allegedly fantastic view of the building across the street. Well, President Obama does that all the time, except instead of apartments, he’s being led through factories, laboratories, and workshops. It’s one of Obama’s official duties as president according to Article II, Section II of the Constitution (just take our word for it), and it also happens to provide him with great photo-op possibilities — but only if he’s focused enough to make himself look interested in the mundane things he is being shown. Sometimes, he's more successful than others.

It is time for marketers and communicators to stop treating customers like little children and start treating them like intelligent adults.

Go to Other Calendars, then Browse interesting calendars, then click More and you'll find Contacts' birthdays and events.

Modern organizations have armies of people trained in producing and publishing information, but there is a huge and growing lack of people who are skilled at organizing, analyzing and prioritizing it.